Business Communications

Business Communications

We offer comprehensive support for all aspects of your business communications requirements, including the setup and administration of voice and video services. Utilizing our extensive experience and partner services, we can help streamline operations and reduce costs effectively.

  • Business Voice

    LEE & TONG provides various options for your business phone system from vendors like Polycom, Microsoft, Vocus, or our customized solutions. These systems can be on-premise, cloud-based, or hosted, tailored to your specific needs. They range from basic telephone replacements to advanced functionalities such as contact centers, video conferencing, collaboration tools, and integration with your Microsoft 365 suite.

  • Internet and NBN

    LEE & TONG, in collaboration with Telcos such as Vocus (formerly Amcom) and ZettaNet, offers a diverse range of Internet and communication services. These services can be wired or wireless, delivered via the NBN or traditional ISPs, and include basic Internet connectivity, Virtual Private Networks (VPNs), or managed Wide Area Networks (WANs).

  • Contact Centre

    Effective customer relations are crucial for any business's success. Contacting, cross-selling, and maintaining customer relationships are time-intensive tasks that must be handled with precision to propel your business toward its objectives. LEE & TONG specializes in managing diverse customer touchpoints, ensuring the delivery of accurate messages to foster enduring client relationships.

  • Unified Communication and Collaboration (UCC)

    For complex communication needs like remote work or teams spread across different regions and time zones, LEE & TONG offers advanced solutions that integrate multiple technologies into unified applications. Whether leveraging a comprehensive suite from a single vendor like Microsoft with their Teams platform in Microsoft 365, or integrating various vendors' solutions seamlessly at the desktop level, we provide tailored Unified Communication and Collaboration solutions.

  • Video Conferencing

    Polycom offers superior user experience and extensive integration with multiple vendors, significantly lowering the total cost of ownership for video collaboration infrastructure. For instance, users can enjoy high-definition video and audio quality at home or in the office using up to 50% less network bandwidth compared to other solutions, reducing the need for costly network upgrades.

  • Telecom Expense Management (TEMS)

    As part of our advisory or Managed services, LEE & TONG can help manage your ongoing communication costs or conduct a one-time review to minimize expenses.

Contact Us

Are you ready to begin? Reach out to our team today to discuss your needs, or call us for urgent assistance with any security issues.

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